Returns & Exchanges
At Plan B, we want you to love your style. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
1
Initiate Your Return
Visit our online portal with your order number and email address to select the items you wish to send back.
2
Pack Your Items
Place the unworn garments with original tags attached into their original packaging to ensure a safe transit.
3
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
4
Drop Off & Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing